We're F.A.S.T. (Fast, Accurate Service Today)

We really believe in being both. Fast and accurate.

Quality Control: Our in-house statistical quality control management system tracks every quality issue, and all production employees meet daily to find ways to improve. We regularly meet our company goal of less than .005 error rate (one half of one percent, or one error in 200 items produced.) We're proud of our record, which is way above industry norms. We even try to catch errors made by our customers!

Quick Service: 97.8% of orders for items we produce ourselves are shipped the same day, if ordered by 12:00 noon Eastern Time (GMT -5.) Exceptions include Xstampers and Royal Mark stamps, which are outsoured to a Shachihata Corporation factory. (Allow an extra 1-3 days.) There are also occasional delays due to unexpected inventory demands, last minute corrections or (in January and May 2005!) floods.

Everything's guaranteed: In spite of our excellent quality control, the ultimate judge of our quality is you, our customer. If you're not satisfied, please send it back, and we'll redo it at no charge.

Easy ordering: It's easy to order from us,

• by phone, at 1-(413) 863-6800 or 1-800-437-4666 or 1-800-HE-SIMON (USA and Canada)
• mail: Simon's Stamps, Inc. | 320 Avenue A | Turners Falls, MA 01376-1826 | USA
• fax: 1-(413) 863-6804 or 1-800-870-7888
• on-line. Please visit our online stamp ordering system.

We accept checks (drawn on a US bank, in US funds,) money orders, PayPal, and major credit cards. Or, you can open an account for your business or institution.